Can I get a refund for my purchase?
At Ninjacators, we stand behind our products with our 30-Day Love It Or Replace It Guarantee.
Our Guarantee
Because our indicators and software are digital downloads, we do not offer traditional cash refunds. However, if you purchase an indicator and find that it does not fit your trading style, you can exchange it for any other indicator of equal or lesser value within 30 days of your purchase.
For full details on how this works, please see our article: Love It Or Replace It Guarantee.
Exceptions
Certain products, such as fully automated bots or specific premier programs, may have different terms outlined at the time of purchase. Always refer to the specific terms agreed upon during checkout.
If you would like to request an exchange under the guarantee, please contact our support team at help@ninjacators.com.